Privacy Policy

Our commitment: protecting your personal data while delivering high-quality language services.

Last Updated on 01/01/2024

This Master Privacy Policy (“Privacy Policy”) relates to the websitehttps://www.maltalingua.com/ and any sub-websites or associated domains (the “Site”). The services (which may include the sale of goods) are provided by Maltalingua Limited (C 54574), the owner of the Site (“We”, “Us”, “Our”, “Ourselves” and/or “Maltalingua”), and any related software applications (“Apps”), where Personal Data is processed relating to You.

In this Privacy Policy, "You" and "Your" and “User” refer to an identified or identifiable natural person using the Site and/or client (or prospective client) of any of Our services.

Applicable Laws
  • Maltese Data Protection Act (Chapter 586 of the Laws of Malta) and subsidiary legislation.
  • General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679).
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What is Personal Data?

“Personal Data” means any information that identifies You as an individual or relates to an identifiable individual.

We are committed to protecting Your privacy and the security of Your Personal Data at all times.

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Personal Data We Collect
  • Contact Details: name, surname, address, telephone/mobile, email, postal code, emergency contact details, passport information.
  • Registration Data: username, password, date of birth, country of residence, gender.
  • Marketing Data: name, email address, mailing address, interests, opt-in proof, website data, online identifiers.
  • Health Data: allergies and medical conditions.
  • Tracking Data: IP address, location, GPS data.
  • Financial Information: bank account details, credit card information.
  • Additional Information: credentials, references, next of kin, special categories of data (health conditions/status).
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How and Why We Collect Personal Data
  • To provide goods and/or services You request.
  • To comply with legal obligations.
  • For legitimate business interests.
  • To protect Your vital interests where consent cannot be obtained.
  • Based on Your consent (where required).
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Social Media

If You connect social media accounts with Our Site, certain Personal Data from those accounts may be shared with Us.

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Special Note on Consent

Where We rely on Your consent, You have the right to withdraw it at any time. If We cannot rely on another legal basis, services may be affected.

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Accuracy of Personal Data

You may request to check, update, or correct the Personal Data We hold about You at any time.

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Direct Marketing

We only send marketing communications where legally authorised or with Your consent. You can opt out at any time.

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Transfers to Third Countries

Your Personal Data is usually processed within the EU/EEA or in countries deemed adequate by the European Commission. In other cases, safeguards such as EU Standard Contractual Clauses are used.

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Internet Communications

Data sent over the Internet may cross borders. We cannot be held responsible for security prior to receipt.

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Authorised Disclosures

We may disclose Personal Data to authorised third parties for fraud prevention, legal obligations, mergers/acquisitions, or other lawful purposes.

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Sharing of Personal Data

Your data may be shared with staff, affiliated entities, service providers, or sub-contractors within the EU/EEA for lawful purposes. We will not share Personal Data for third-party marketing without Your consent.

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Security Measures

We implement technical, organisational, and physical measures to protect Your Personal Data from unauthorised access, misuse, modification, or loss.

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Retention Periods

We retain Personal Data only as long as necessary or as required by law (for example, accounting records are kept for 10 years).

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Research and Statistics

Research using Personal Data is conducted only with consent where required and with safeguards in place.

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Links to Third Parties

We are not responsible for third-party websites linked from our Site. Please review their privacy policies.

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Cookies

We collect certain Personal Data automatically via cookies and similar technologies. See our Cookie Policy for details.

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Minors

Our services include dedicated programmes for minors, such as junior courses and summer camps. In these cases, we process Personal Data for the purposes of enrolment, safeguarding, and service delivery. This information must always be provided or authorised by a parent or legal guardian. We do not knowingly collect or process Personal Data from minors outside of these authorised educational services.

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Automated Decision-Making

We do not make decisions solely by automated means, including profiling.

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Your Rights Under Data Protection Laws
  • Right of Access
  • Right to Rectification
  • Right to Erasure (“Right to be Forgotten”)
  • Right to Restriction of Processing
  • Right to Data Portability
  • Right to Withdraw Consent
  • Right to Object to Certain Processing
  • Right to Lodge a Complaint

We may verify Your identity before processing Your requests. We aim to respond within one month.

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Company Details

Maltalingua Limited
Company Registration Number: C 54574
Address: 2, Boxer House, Birkirkara Hill, Malta
Email: hello@maltalingua.com
Phone: (+356) 2742 7570 (during office hours)
Data Protection Officer: Tania Assuncao (t.assuncao@maltalingua.com)

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Updates

We reserve the right to change this Privacy Policy at any time. Please check back regularly for updates.

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